Returns Policy

How do I return an item(s)?

Globber ME gives you the option to return purchased item(s)*. Any order that has been shipped, falls within a returnable category and is within the 7 days limit from the date of delivery, can be filed for return.

**If you’re not satisfied with your purchase, return the eligible product(s) in new and unworn condition in the original packaging for a refund in accordance with our returns policy. All product packaging and certificates of authenticity, grading, and appraisal must be returned with the product. Any product(s) returned without original documentation will be rejected. Any product(s) that have been resized, damaged or otherwise altered after delivery will not be accepted for return.

How does it work?

  • Go to “My Account”
  • Click on “Account Information”, then “Return Form”
  • Select the order (s) you want to return from the list.
  • Select the most appropriate return reason.
  • Add your comments.
  • Attach a photo for the product.
  • Add contact telephone number.
  • Or by contacting us (Arrange a Return, Replacement or Exchange). You may contact us through email.

Returns Terms and Conditions

1. The table below sets out our return policy with respect to certain product categories:

Return

Return (Possibility)

Return Condition

You have received a wrong product;

You have received a product that is not as described on the Site; or

You have received a damaged product.

Yes You must return the product within seven (7) days of receipt of shipment.

Product is unused, in original unbroken packaging and includes all tags.

For electronics, open products will be accepted only if different from description or picture displayed.

If the return reason is:

1. Change of mind,
2. Not as expected,
3. Ordered by mistake,
4. Ordered wrong color or size.

Only in certain conditions.


You have a right to return a product within seven (7) days of receipt of shipment.

Open packaging accepted if the product(s) still has the original tags and not used.

Only unbroken original packages including all accessories.

Your Return Procedure:

• Product will be cross checked.
• Packaging should be not damage and must have tags.
• Return/Refund item within 7 days.
• Product should not be damage.
• Tax and shipping cost should not be refund.
• Refund amount will be credit to customer with in 30 working days.

Your Refund:

• For delivered products, we will refund to you the product amount in full (excluding the original shipping fees plus the return fees in case of the product is not as expected. Note: If you are in the UAE and would like to return the item without paying the return fees, please send it back to our office.

• If the products are faulty or not as described on our Site; or

• If you reason for return is due to an error on our side, such as an error in pricing or description, etc.

• For products not delivered, you will receive a full refund if you cancel the order before shipping.

Refund Procedure:

We will issue a refund to you depending on the method you used for payment, as follows:

• If you paid by cash on delivery, we will issue a refund as store credits; or

• if you paid by credit/debit card, you can choose to have a refund as store credits or to your credit/debit card.

 

Refund Timescale:

Your refund will be initiated once your product is received back in our fulfilment center and inspected by our team, and the final refund will be received by you as follows:

• If the refund is to your credit/debit card, within thirty (30) days from the day on which we receive the product back in our fulfilment center;

• If your refund is store credits, you will receive the refund within three (3) days after your product is received back in our fulfilment center and inspected by our team; or

• If you have cancelled your order before shipping, we will provide store credits within three (3) days from the cancellation, or within thirty (30) days if you choose to transfer back the amount to your credit/debit card.

Need help? For more information on the products eligible for returns and contact us by clicking here.

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